Privacy Policy

At Saira Collection, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Your name and contact details, including email address and phone number.
Your billing and shipping address.
Order details and purchase history.
Payment-related information processed through our payment providers.
Technical information, such as your IP address, browser type, device details, and website usage data.

2. How We Use Your Information

We use your information to provide a better shopping experience and operate our store. This may include:

Processing and delivering your orders.
Confirming purchases and providing order updates.
Responding to your questions and customer service requests.
Improving our website, products, and services.
Preventing fraud and protecting our store.
Sending promotional messages and offers where permitted by law and, when required, with your consent.
Meeting our legal and regulatory obligations.

3. Payment Security

We take reasonable steps to protect payment-related information. Payments may be processed by third-party payment providers, depending on the payment method you select. We do not intentionally store complete payment card details on our website when payment processing is handled by an external provider.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, maintain your shopping cart, understand visitor activity, and improve our services. You can manage or disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted third parties when necessary to operate our business, including:

Shipping and courier companies to deliver your orders.
Payment providers to process transactions.
Website hosting, analytics, and technical service providers.
Marketing service providers, where permitted by law.
Legal or regulatory authorities when required by law.

These parties should only receive the information reasonably needed to perform their services or meet applicable legal requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, handling returns, maintaining business records, resolving disputes, and complying with legal obligations.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of storing or transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on the laws that apply to you, you may have the right to request access to your personal information, correct inaccurate details, request deletion of certain information, withdraw consent, or object to certain uses of your data.

To make a privacy-related request, please contact us using the contact details provided on our website. We may need to verify your identity before responding.

9. Third-Party Links

Our website may contain links to third-party websites or services. These websites have their own privacy policies and practices. Saira Collection is not responsible for the privacy practices or content of external websites, so we encourage you to review their policies before sharing personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where parental consent is required by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable laws. Any updated version will be published on this page, along with a revised effective date where appropriate.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Saira Collection through the contact information provided on our website.

Effective Date: October 18, 2026